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General Inquiries

Questions about Netureon, feature requests, or general support

aleksandr@vasilyev.tech
Response time: 24-48 hours
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Security Disclosures

Report security vulnerabilities privately and responsibly

Security Contact
Encrypted communication available upon request

Development & Issues

Bug reports, feature requests, and development discussions

GitHub Issues
Public issue tracking and community support
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Community Discussion

Join community discussions and connect with other users

GitHub Discussions
Q&A, feature discussions, and community support

Send a Message

Fill out the form below and we'll get back to you as soon as possible. For security-related matters, please use the dedicated security email above.

Note: This form uses your default email client. If you prefer, you can copy the information and send directly to aleksandr@vasilyev.tech

Security Disclosure Guidelines

We take security seriously and appreciate responsible disclosure of vulnerabilities. If you discover a security issue, please follow these guidelines:

1

Private Disclosure

Report security vulnerabilities privately via email to aleksandr@vasilyev.tech with "Security Disclosure" in the subject line.

2

Provide Details

Include detailed information about the vulnerability, steps to reproduce, and potential impact assessment.

3

Wait for Response

Allow reasonable time for response and resolution before public disclosure. We aim to respond within 48 hours.

4

Coordinated Disclosure

Work with us to coordinate public disclosure after the issue has been resolved and patches are available.

Scope

✅ In Scope

  • Authentication bypass
  • Remote code execution
  • SQL injection
  • Cross-site scripting (XSS)
  • Privilege escalation
  • Data exposure
  • Network security issues

❌ Out of Scope

  • Social engineering attacks
  • Physical security issues
  • Denial of service (DoS)
  • Issues in third-party dependencies
  • Self-XSS attacks
  • Issues requiring physical access

Recognition

Security researchers who responsibly disclose vulnerabilities will be:

  • Credited in security advisories (with permission)
  • Acknowledged in release notes
  • Listed in our security hall of fame
  • Given early access to security patches for verification

Frequently Asked Questions

How quickly will I receive a response?

We aim to respond to general inquiries within 24-48 hours. Security disclosures receive priority and are typically acknowledged within 24 hours.

Can I request commercial support?

Netureon is an open-source project. While we don't offer commercial support contracts, we're happy to discuss consulting opportunities for specific implementations.

How do I report a bug?

The best way to report bugs is through our GitHub Issues page. This allows the community to help and ensures the issue is tracked properly.

Can I contribute to the project?

Absolutely! We welcome contributions of all kinds. Check out our Community page for detailed information on how to get started.

Is Netureon suitable for enterprise use?

Netureon is designed to be scalable and can be used in enterprise environments. Contact us to discuss specific requirements and deployment scenarios.

Do you offer training or workshops?

We're interested in providing training opportunities. Contact us if you're interested in workshops or training sessions for your organization.